Privacy Policy
3 min read · 2026-07-28
1. Introduction
Kabad Sathi ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our door-to-door scrap collection services.
We do not require user accounts or store personal data in any database. Your information is collected only for service delivery purposes and is not retained after service completion.
2. Information We Collect
We collect only the essential information needed to provide our services:
| Information | Purpose |
|---|---|
| Name | To address you properly during communication and service delivery |
| Phone Number | To confirm bookings, schedule pickup, and communicate with you |
| Address | To send our team for collection at your location |
| Material Details | To provide accurate pricing and prepare for collection |
Information We Do Not Collect
- We do not collect or store any personal data in databases
- We do not use cookies or tracking technologies on our website
- We do not collect payment information digitally
- We do not create user accounts or profiles
- We do not collect government ID or documentation
3. How We Collect Information
Information is collected through:
- Phone calls to our provided numbers
- WhatsApp messages
- In-person visits to our office
- Information provided through our website contact forms
4. How We Use Your Information
Your information is used solely for:
- Scheduling and confirming scrap collection appointments
- Sending our team to your location for collection
- Providing accurate pricing for your materials
- Communicating about service delivery
- Improving our service quality
5. Information Sharing
We do not share, sell, rent, or trade your personal information with third parties. Your information is used exclusively by Kabad Sathi for service delivery.
6. Data Storage and Retention
- We do not store your personal information in any database or system
- Information provided is used only for the immediate service delivery
- After service completion, your information is not retained
- No user accounts or profiles are created
- No digital records of your information are maintained
7. Data Security
Although we do not store your information, we take reasonable measures to protect any information you provide during service delivery:
- Information shared over phone is kept confidential
- Office records are maintained securely
- Staff are trained on privacy and confidentiality
- Information is not shared with unauthorized personnel
8. Your Rights
You have the right to:
- Request information about what data we collect
- Request correction of any inaccurate information
- Request deletion of your information after service
- Withdraw consent for data collection at any time
- File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information provided in Section 12.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
11. Consent
By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
12. Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Phone:
- +977 9813552539 (WhatsApp)
- +977 9841763768
Email: info@kabadsathi.com
Office Address: Mahepi, Balaju, Ward No. 26, Kathmandu, Nepal
Website: https://kabadsathi.com
Your privacy matters to us. Kabad Sathi is committed to protecting your personal information and providing transparent, reliable recycling services.